We’re really excited to welcome you to Roundabout and it is our priority that you have as safe and enjoyable a visit as possible
This page covers all information on what we are doing from July 19 in line with government guidance to keep you, our staff, and artists safe as we reopen. We also have a Covid Safety Video for you to watch.
If you have tickets to see a Paines Plough production at one of our partner venues please visit the theatre’s website to see what measures they have in place.
See It Safely
We have been granted the use of Society Of London Theatre & UK Theatre’s See It Safely mark. The mark certifies that we are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of our staff and audiences.
Please do not visit the venue if:
On your arrival at ROUNDABOUT
Paines Plough strongly recommends that all audience members who are not exempt wear a face covering.
Wearing a face covering protects you and everyone around you. Paines Plough believes in the power of community; by wearing a face covering you are helping to welcome the most vulnerable back to theatre.
There is currently no government requirement to wear a face covering in theatres, and as such we will not be mandating that you wear a mask, but we ask that you join us in helping everyone to feel safe.
Hand sanitiser stations will be available at the entrance of Roundabout.
Track and Trace
We strongly encourage you to take part in the NHS Test and Trace. The QR code will be on display at the front of the building.
Entering Roundabout and moving around the space
We will operate a one-way system at all times.
From 19 July 2021 we are able to make more seats available, according to government guidance on social distancing.
While social distancing is no longer mandated, we understand that everyone’s comfort levels are still adjusting. As a result, most shows at Roundabout this year will have a maximum capacity of around 75% of the available seating.
That should give everyone a little more elbow room and help us all enjoy coming back to the theatre together.
Some events may have a capacity of 100% of available seating, as this will support independent artists who are returning to live work. These events will be clearly labelled on the website.
There is no bar on site, though you make bring drinks in with you. We ask that you do not eat inside Roundabout.
We will be cleaning Roundabout before every performance and regularly disinfecting.
We have updated our ventilation and air conditioning systems, to ensure that you are safe and comfortable during your time with us.
Every ticket must be purchased in advance as an e-ticket (recommended) or print-at-home ticket. This will allow us to let you enter Roundabout easily, minimize the amount of time you may have to queue, and reduce contact with our front-of-house team.
Before my visit
What should I bring?
Please keep your belongings to a minimum and with you at all times.
What happens if I feel ill and can’t use my ticket?
We will be ensuring that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance – so if someone in your party feels ill, there’s no need to worry.
What happens if the show is cancelled?
If we have to cancel a performance we will notify you and you will be offered a refund.
What are you recommending regarding the NHS Covid Pass?
We don’t know if the government will enforce social distancing, or if everyone will need ‘COVID passports’. We won’t put these in place if the government doesn’t, but we will follow the guidance at all times.
After my visit
What should I do if I become unwell after my visit to Roundabout?
We are working with the government to ‘Track And Trace’. If you display COVID-19 symptoms, you will be required to inform us, so that we can continue to keep our audiences safe.
If you have any more questions about what we’re doing in order to ensure that we’re keeping our audiences safe, please contact us – firstname.lastname@example.org.