We aim to be fully accessible and actively work with venues to programme fully accessible performances of our shows, but we know that there's a lot more that we can do.
If you have any questions on the accessibility of any our shows, access requirements that aren't mentioned below or ideas of how we can improve, please do get in touch with our Administrator, Charlotte, by email or on +44 (0) 20 7240 4533 and she will get back to you within five working days.
Wheelchair and limited mobility access
Roundabout is fully wheelchair accessible and is always popped up on a step-free site. We can accommodate up to four wheelchair users per performance by removing sections of the front benching, so wheelchair users are seated on the front row. Companions are provided with a seat next to the wheelchair. For more wheelchair and limited mobility access information on our different venues, please visit our partner and tour venue websites.
Sign language interpreted performances
An interpreter, BSL for our UK-based signed performances, will stand in a clearly visible position and interpret the spoken and heard aspects of the show.
Roundabout has a built in T-loop available for every performance. Just ask our friendly Front Of House staff, and switch your hearing aid on to use it.
Depending on the venue, these may be closed captioned or open captioned. Theatre captions are similar to television subtitles and give people who are deaf, deafened or hard of hearing access to live performance. The actors’ words appear on an LED caption unit or units, placed next to the stage or in amongst the audience at the same time as they are spoken or sung.
When touring with Roundabout, performances will be closed captioned on tablets due to the limitations of the space. We have an on-going partnership with Stagetext to ensure our captioning service is as up to date as possible.
You will be able to download visual stories for our shows that have relaxed performances, below.
Audio description is a live verbal commentary providing information on the visual elements of a production as it unfolds, describing action that is essential to the understanding of the story, as well as other visual information such as the style and design, sets, costumes, facial expressions and visual jokes. The description will be delivered around the dialogue of a performance and you can listen to it through a discreet headset.
We welcome attendees who may require medicines, food, drinks or medical equipment to manage a medical condition, and there will always be a trained First Aider at the venue or on site.
We welcome assistance dogs, though do ask that you let us know in advance using the above contact details, and provide proof that any dog is registered with an organisation that is a member of Assistance Dogs UK or equivalent.